Refund policy

We do not offer returns or refunds at this time. Please take that into consideration before ordering! Each item has been custom made to order so we can’t refund or exchange it at all.  

But please don’t hesitate to reach out and I am more than happy to talk with you and get any sorted out that’s needed!  You can contact on hi@openheavenboutique.com please send the full details include your order number.

Damages and issues 

Each item is inspected before being shipped. There should be no damages on them as they are double bagged! 

Unfortunately, we cannot accept returns on sale items or gift cards.